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Sales & marketing or operations, where to invest your time when you run a hotel?
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When talking to hoteliers you often get the com[Image: hotel_300x202.jpg]ment “You cannot imagine how busy I am running this hotel making my customers happy and now you want me to evaluate another sales opportunity”. I have worked in the operations' side of hotel business for over 10 years. I started as a receptionist and worked my way up to general management.
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