19-09-2004, 07:40 PM
I'm at my wits end with this and am not sure how to progress any further. In desperation I've posted here hoping that somebody has an answer. I would appreciate any help with this.
Two days ago, I suddenly couldn't access my Hotmail account Inbox using webmail.
- I sign in entering user id and password, for a long time I sit with a white page, and then I get a "Cannot Find Server" page that comes up with "The page cannot be displayed" DNS Error.
- I run MSN Messenger as well. I can log into this.
- I can access my hotmail account and all folders through Outlook Express to receive and send mail
- I have this problem on three different computers
- I can access two other hotmail accounts on the web, but not this one. Incidentally, this hotmail account was the only one out of the three I have that was upgraded to 250MB. The other two still only have 2MB storage.
- I currently use IE Browser 6, with Cipher 128 bit, and SP2. Although, I have tried to open the hotmail account with Netscape and Mozilla.
- OS is Windows XP Professional
- I have run all the necessary spyware (S&D, Spyware Blaster, Ad-aware) and am clear.
- I have Norton Anti-virus, updated and scanned
- I have a Firewall
- I am connected through a broadband connection
- The most recent change that I have made to my computer is setting up a scanner and installing the software (however, the hotmail account worked fine with this change).
- I don't really want to go the route of having to uninstall and reinstall the current OS I have. Please don't offer suggestions that I need to switch to another operating system (Linux and the like). This is not a viable option at the moment.
I have a current log from HijackThis which I can post if it'll help any.
Two days ago, I suddenly couldn't access my Hotmail account Inbox using webmail.
- I sign in entering user id and password, for a long time I sit with a white page, and then I get a "Cannot Find Server" page that comes up with "The page cannot be displayed" DNS Error.
- I run MSN Messenger as well. I can log into this.
- I can access my hotmail account and all folders through Outlook Express to receive and send mail
- I have this problem on three different computers
- I can access two other hotmail accounts on the web, but not this one. Incidentally, this hotmail account was the only one out of the three I have that was upgraded to 250MB. The other two still only have 2MB storage.
- I currently use IE Browser 6, with Cipher 128 bit, and SP2. Although, I have tried to open the hotmail account with Netscape and Mozilla.
- OS is Windows XP Professional
- I have run all the necessary spyware (S&D, Spyware Blaster, Ad-aware) and am clear.
- I have Norton Anti-virus, updated and scanned
- I have a Firewall
- I am connected through a broadband connection
- The most recent change that I have made to my computer is setting up a scanner and installing the software (however, the hotmail account worked fine with this change).
- I don't really want to go the route of having to uninstall and reinstall the current OS I have. Please don't offer suggestions that I need to switch to another operating system (Linux and the like). This is not a viable option at the moment.
I have a current log from HijackThis which I can post if it'll help any.