15-06-2005, 11:49 AM
Very good advice! 
We learnt in a "how to deal with difficult people" that this theory works with adults too. As soon as you give people a choice of options, however limited, it makes them forget about the original problem and focus on the decision. (even making them feel important)
We learnt in a "how to deal with difficult people" that this theory works with adults too. As soon as you give people a choice of options, however limited, it makes them forget about the original problem and focus on the decision. (even making them feel important)